Overview
Designing in-workout feedback to be effortless for users and more actionable for trainers.
Trainwell connects people with real trainers who supported their progress with personalized plans and accountability. Users learned how workouts felt in the moment and shared feedback that trainers used to adjust their workout plan.
I redesigned how users gave feedback during workouts so that sharing their experience felt natural and effortless. This made it easier for users to express how they felt and helped trainers adapt future workouts more accurately based on real user input.
Role
IC Product Designer - Research, Interaction Design, Testing
Team
1 Co-Founder, 1 PM, 2 Developers, 4 Trainers
Timeline & Status
3 Months, One of the most frequently used product feature
Impact
Feedback submissions rose by 23%. Higher engagement and retention led to an ~$650K increase in ARR.
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Demo
A glimpse into seamless in-workout user feedback in action.
iOS Mobile App
WatchOS App
User Impact
Results that users could feel.
I’ve been a Trainwell member for over a year and love that my trainer, Devyn, adapts workouts based on my feedback. Being able to share how I felt made the workouts feel personal & effective. The feedback loop helped me see results that stuck and stay motivated.
Drew
User since 2024
I really appreciate how attentive my trainer, Darian, is. Being able to share how a workout felt meant she could adjust things right away, and it never felt like I was following a rigid training plan. The feedback made the entire experience feel more personal and supportive.
Maya
User since 2023
